Service In Your Pocket

MTU Go! Act is a user-friendly mobile app for immediate fault detection and troubleshooting, specifically created for onsite operators of engines and systems.
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Direct Notification

In case of an event, immediate action is key. Push notifications in form of alarms and messages will be sent to the supporting service staff to ensure a fast reaction and quick communication.

Clear Information

Knowing the problem speeds up the solution. The operators receive direct access to the technical engine documentation, where errors and possible causes are clearly identified – so they can start taking action immediately.

Offline Capability

No internet? Do not worry. Even if the system operator in the field does not have internet access, he is capable of obtaining important basic system-related information offline.

Crowd Intelligence

The more knowledge available, the better. By communicating with all involved experts in the team via one channel, the operator can build on the experience of others and clarify details fast and efficiently.

Receive Push Notifications

Customers receive push notifications for field alarms – if the engine is connected – or user-defined manual alarms, as well as for ongoing communication.

Access Error Description

On the basis of error codes, detected faults are clearly identified and efficient troubleshooting is possible. MTU Go! Act offers users direct access to the technical error description.

Use Photo Documentation

To report issues onsite (e.g. leakages) or add important visual information, your system operators can use the app’s integrated photo function.

Chat with Messaging Function

MTU Go! Act enables the onsite operators to directly communicate with the fleet manager and other relevant service contacts within the company.

How it works

1. Set Up Your Contract
In order to profit from proactive monitoring by MTU service experts, we offer you customized ValueCare Agreements based on your operation’s needs. Here, connectivity as well as the usage of MTU Go! Act and MTU Go! Manage are included.
2. Connect Your Engine and System  
In order to unlock the full potential of drives and systems, their parameters need to be consistently monitored. Our new MTU engines are equipped with data loggers that suit certified and non-certified applications. Also our older engines can be easily retrofitted so we can support you with the ideal connectivity solution.
3. Register and Pair Your Equipment
MTU Go! Act can be used as stand-alone solution. However, you can also integrate it with other digital products by MTU such as MTU Go! Manage. To register for MTU Go! Manage, you will receive the specific website link via the MTU Service. We will pair you with your engines’ or systems’ data you can always rest assured: we guarantee you the highest industry security standards for your data.
4. Download and Login
You can use the same set of user credentials for the whole range of MTU digital. Access your fleet or plant via the MTU Go! Act app which is available for iOS and for Android devices.

Want to get connected?

Our MTU sales and service experts are happy to help you to set up your ValueCare Agreement to make full use of our digital solutions.

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