More uptime = less stress 

Commercial Marine ValueCare Agreements

You’ve got a tough job. Get the power, performance and peace of mind to get it done right with ValueCare Agreements—tailored support throughout the life of your equipment.

Focus on your operations. Leave the rest to us.

In your world, every second counts. Our digitally connected power systems, wrapped in ValueCare Agreements, make it easy to keep your business running smoothly and reduce total cost of ownership by maximizing uptime, optimizing lifecycle costs and helping you avoid equipment-related business disruptions through preventive maintenance.

With large investments, lifecycle costs can be significant. It’s often the unforeseen costs lurking below the surface - things like fuel consumption, unplanned downtime and repairs - that have the greatest potential to impact your business. That’s why it pays to plan ahead by investing in a superior mtu power system and protecting it with a ValueCare Agreement.

How do ValueCare Agreements work?

Imagine a world with unlimited uptime. A world where operations managers are focused on performance and productivity instead of unexpected problems. It may sound like a dream, but at mtu we’re turning that dream into a reality—with ValueCare Agreements.

 

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Increase operational uptime

Guarantee parts availability and service quality

Predict equipment-related costs

Optimize maintenance planning

Connect to mtu, 24/7

Attain peace of mind

“Our Maintenance and Repair Contract (MARC) with mtu (Asia) since 2010 has contributed significantly to more efficient and reliable ferries allowing us to achieve a high operational state of readiness and availability. All thanks to mtu’s competent and skilled engineering workforce.”

Sebastian Koh - Bintan Resort Ferries
Only for customers with self-service maintenance capabilities
Silver includes all benefits of Bronze level and more:
Gold includes all benefits of Silver and Bronze levels and more:
Digital connectivity (Go! Connect) and platform access (Go! Manage)
Automated delivery of parts (preventive) at a predefined rate based on operating hours
Preventive maintenance labor options to fit your business needs
Dedicated mtu support for technical issues
Quarterly reporting of completed and upcoming maintenance and costs
Annual on-site engine health check by mtu technician
Proactive maintenance planning, troubleshooting and remote engine health monitoring
Fixed pricing per operating hour for maintenance and repairs
Key corrective maintenance components always in-stock at main mtu warehouses
24/7 standby service with remote technical support
Quarterly reports, including reliability analysis (mean time between failure)
Operational uptime commitment to meet or exceed your availability targets
Regular supervision by local service partner (e.g. monitoring of parts stock, improvements)
24/7 emergency assistance with on-site support
Monthly reports, including availability and average repair times
Asset health monitoring
Annual performance meetings and trend analysis with mtu to address technical updates, engine fleet data, operational optimization and more
Speak with an mtu professional Speak with an mtu professional Speak with an mtu professional

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Commercial Marine ValueCare Agreements

More Uptime = Less Stress

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