Understanding our clients’ needs and their reality is not only important, but it’s also a necessity. Not only are we known for the unmatched reliability of our process and our products, but we are also dedicated to the people we work for and cherish the partnerships we have established.
From project start to finish, we stand by our customers’ sides to ensure that nothing is left to coincidence. We are responsible for the solutions we offer and the deliveries we make. One single customer contact will be assigned to your account and will be at your service at all times.
A partnership of dedication and commitment
First-hand knowledge is essential in dealing with our engineered solutions, and you can expect an mtu PowerPack factory trained employee on-site, should this be necessary.
Carefully selected distributors and agents receive extensive training before receiving their official mtu PowerPack dealership certificate.
mtu PowerPack solutions allow you to concentrate on expanding your business. Rental programs are available for mtu PowerPack systems and can grow organically with your company.
We monitor your mtu PowerPack system remotely, and any incident will be noticed by us, making it more likely that we will be contacting you than the other way around.
Additional lifecycle management programs on all mtu-installed equipment include a preventive maintenance program, predictive inspections, upgrades, and on-site health and safety inspections.
Our dynamic UPS service offering includes:
The mtu PowerPack life extension program is more than a general overhaul of changing bearings and brushing up components of the kinetic energy accu. Parts for classic control systems based on the older type of printed circuit boards are becoming more and more obsolete. We offer to our latest upgrade of the controls system KS-Vision® 2.0, extending the lifetime from 20 to 30 years and beyond.
With our periodic inspections, we ensure a life extension of the mtu diesel engines. New technologies like Selective Catalytic Reduction (SCR) meet local governments’ latest diesel emissions standards. Existing power distribution panels with outdated switchgear will be replaced and serviced.
Thanks to close cooperation with our clients, a comprehensive 20-year maintenance program has been developed. Informing clients about planned preventative maintenance is only an example of how we help you plan and budget your business’s integrated operation and maintenance strategies.
Our enhanced condition-based monitoring system with automated intelligence identifies significant changes in parameters, which would be indicative of a developing fault. Instead of an incident occurring, you will be contacted when your mtu PowerPack detects irregularities. Our service engineers will be the trusted link with your operation to provide the continuous power you have come to expect from us: maximized uptime.
Services beyond the standard
mtu PowerPack offers an independent audit of your systems and their integration to identify weak points. Tailor-made solutions will be made based on mtu PowerPack’s findings and include refurbishments and upgrades.
For example, additional filtration of the dynamic UPS plant room as your industrial area is developing and you need improved environmental conditions protection.
To service the variety of new and older systems, we actively buy back mtu PowerPack systems from our clients when conditions change.